CrawlCenter FAQs

What is the refund policy?

You can ask for a refund within a 1 day of buying a plan. To get a refund, kindly send us an email to help@crawlcenter.com and do mention the reason why you want to cancel the plan. Please don't ask for a refund if you have been using our application for more than a day.

Are we working on new features?

Yes, we'll add several features to CrawlCenter in the coming weeks/months. Make sure you register your account to enjoy the current and upcoming features.

Does our crawler support JS?

For now, our crawler ignores HTML tags and attributes generated by JavaScript. Our crawler is capable of rendering JS powered pages on website. We'll make the JS crawl function available to the users soon.

How can you find redirected URLs/ redirect chains with Crawlcenter?

Open the HTTP status report and enter 301/302 in the HTTP status field. Our crawler doesn't follow redirects purposefully. Why is this so? We believe that only search bots should hit the redirected URLs not the user. We want you to replace the redirected URL on the pages of your site with a direct URL. As the original page has been redirected, it doesn't exist. It lacks a title, meta description, canonical URL, etc.

The redirected URLs will appear in our "Without title, meta description, canonical URL, robots meta tag reports". They'll disappear when you replace the redirected URL with the direct URL on the pages of your site. Once you replace the URL, configure the webserver to redirect the old URL to a new URL. You also use a drupal, Mageno, Joomla, or a WordPress plugin to do the same.

How can you reach/contact us?

Our official email address is help@crawlcenter.com . If you find the reports inaccurate or you have some doubts about our application, send us a mail. We'll reply to your query within 4 hours.

Do we have an affiliate program?

No, but we'll launch one in the coming months.